Privacy Policy

1. Introduction

PratyagraSilks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Information:

• Name and surname
• Email address
• Phone number
• Postal address
• Payment information
• Order history

Automatically Collected Information:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring/exit pages
• Cookies and similar tracking technologies

3. Use of Your Information

We use the information we collect in the following ways:

• Process transactions and send related information
• Email marketing communications (with your consent)
• Improve our website and services
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• To comply with legal obligations, court orders, or government requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Session cookies (temporary, deleted when you close your browser)
• Persistent cookies (remain on your device for a set period)
• Analytics cookies (to understand how you use our website)
• Marketing cookies (to personalize content and advertisements)

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to opt-out of marketing communications
• Right to data portability

To exercise any of these rights, please contact us at info@pratyagrasilks.com.

9. Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt-out of these communications at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt-out of marketing emails, we will still send you transactional emails related to your orders.

10. Children's Privacy

Our website is not directed to children under 18 years old. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will promptly delete such information.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@pratyagrasilks.com
Phone: +91 73588 66646
Address: PratyagraSilks, 123 Silk Lane, Bangalore, Karnataka 560001, India